What you will learn in this article

What are the maximum quotas allowed for you to push or pull data from the HEROW platform.


HEROW used to allow each account to request a total maximum of 500,000 daily requests. These were distributed in a linear manner in time, allowing you up to 5.8 rps.

 However, we decided to modify this to match our users’ need for a higher capping while preserving the integrity of our platform at any given time.

New Quota System

Our new API quota structure relies on time periods (day, hours, second)  were a capped portion of the total requests can be made. 

Here are the requests’ maximums for each time period: 


In order to avoid potential requests overloads, each time period is capped, following 3 methods. Once the capping reached, one must wait the next time period to continue its pending request.

  • Second: equally distributed (each 100ms).
  • Hour: splitted in 2 periods of 30 mins (max of 12,500 requests per 30 mins).
  • Day: splitted in 4 periods of 6 hours (max of 125,000 requests per 6 hours).

For any additional questions or requests regarding our API structure, feel free to reach out to your dedicated Customer Success Manager through the platform’s chat.

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